Patient Rights & Advocacy

At Novo Solitaire Care, we are dedicated to upholding the rights and dignity of every patient we serve. We believe that every individual has the right to receive high-quality healthcare in a safe, respectful, and compassionate environment. This page outlines the fundamental rights afforded to our patients and our commitment to advocacy on their behalf.

Patient Rights

Dignity and Respect: Every patient deserves to be treated with dignity, respect, and sensitivity to their cultural and personal values.

Informed Consent: Patients have the right to receive clear and comprehensive information about their diagnosis, treatment options, risks, and benefits, enabling them to make informed decisions about their care.

Confidentiality: We are committed to safeguarding the privacy of patient information and adhering to all relevant privacy laws and regulations.

Access to Information: Patients have the right to access their medical records and receive information about their health in a clear and understandable manner.

Quality of Care: We are dedicated to providing high-quality healthcare services that meet or exceed recognized standards of care.

Safe Environment: Patients have the right to receive care in an environment that is safe, clean, and conducive to their well-being.

Pain Management: We are committed to ensuring that patients receive appropriate pain management based on their individual needs and preferences.

Right to Refuse Treatment: Patients have the right to refuse any treatment or procedure and to be informed of the potential consequences of their decision.

Patient Advocacy

In addition to upholding patient rights, we are also committed to being advocates for our patients. This means:

Listening and Addressing Concerns: We value open communication and actively listen to our patients’ concerns. We take prompt action to address any issues that may arise during their care.

Empowering Patients: We provide information and support to empower patients to actively participate in their own healthcare decisions.

Promoting Inclusivity: We are dedicated to providing culturally sensitive care and ensuring that all patients, regardless of background or identity, feel welcome and respected.

Ensuring Continuity of Care: We work to facilitate seamless transitions in care, whether within our facility or in collaboration with other healthcare providers.

Advocating for Patient Well-Being: We advocate for the overall well-being of our patients, working to ensure that their physical, emotional, and psychological needs are met.

Respecting Patient Choices: We honor the choices and decisions made by our patients, and we support them in achieving the outcomes that align with their goals and values.

If you have any questions or concerns regarding your rights as a patient at Novo Solitaire Care, please do not hesitate to contact us. We are here to support you and ensure that you receive the highest standard of care in a manner that respects your individual rights and preferences.